Refund policy

Unused query packs can be refunded within 14 days of purchase.

• Unused packs: full refund within 14 days.
• Monthly plan: cancel whenever you want; if unused in that month, it is refunded.
• Teacher pack: refunded if the class code has not been redeemed.
• Once a query has been used, the right of withdrawal no longer applies to that pack.
• Write to diedrico.studio25@gmail.com from the email of your account; we reply within 3 working days.
• The refund is ordered from Paddle to the same payment method.

Courtesy translation. The Spanish version is the legally binding one.

Back to the home pagePrivacy